商务英语口语对话&商务英语口语对话:Polite Questions 礼貌提问

Dialogue 1

A: Hello! You have reached the offices of Maddox and McKnight, can I help you?

B: Yes, my name is Max Richards. May I please speak to George Nelson? I have already called several times. It seems I always catch him out of the office.

A: Oh, I\'m sorry. Mr. Nelson is away at the moment. I\'m sorry that you keep missing him while he is out of the office. Would you like to leave a message?

B: I\'m sorry, I didn\'t hear you clearly. Could you repeat that please?

A: Certainly. Mr. Nelson can not take your call at the moment because he is away. He stepped out of the office for the whole afternoon and is not expected back until tomorrow morning. His schedule is very unpredictable at times, so the best way to reach him is to first make an appointment by email or text messaging.

B: Can I leave a message for him please?

A: Of course, can you leave your name and number? I\'m sure Mr. Nelson will return your call as soon as he is able.

B: My name is Max Richards, my phone number is 898-3423. Could you ask him to call me back as soon as he gets back, please? I have a rather timely matter to discuss with him.

A: Can you tell me what it\'s about? I can make a note of it, so Mr. Nelson is aware and prepared when he returns your call.

B: Yes, please let him know I would like to discuss the Girard case with him.

你好,这里是麦德奥克斯和麦耐特办公室,有什么需要我帮忙的?
是的,我叫马克思理查兹.请问我可以与乔治.纳尔逊通话吗?我已经打过好几次电话了,好像我总碰到他不在办公室.
哦,很遗憾,纳尔逊先生此刻不在办公室.我非常抱歉,他不在办公室,你又找不到他了.你想给他留个口信吗?
对不起,我没有听清楚你的话,请你重复一下好吗?
当然可以.纳尔逊先生现在出去了,不能接你的电话.他整个下午都不在办公室,估计到明天早晨才能回来.他的日程安排不可预测,所以联系他的最好办法是先通过电子邮件或留口信的方式预约一下.
请问,我能给他留个口信吗?
当然可以,你能把名字和电话号码留下吗?我敢肯定纳尔逊先生一有可能就会给你回电话的.
我的名字是马克思.理查兹,电话号码是898—3423.请你让他一回来就给我打电话,好吗?我有非常紧急的事情要和他讨论.
你能告诉我是什么事吗?我可以记录一下,这样威尔逊先生就会在给你回电话时有所了解和准备.
好的,请告诉我想和他讨论有关吉拉德的案子.
Dialogue 2

A: Would you like to have something to drink?

B: Yes, please, that would be very nice. Do you have any hot coffee?

A: I\'m sorry, we don\'t have any coffee. Would tea to be all right?

B: Yes, that would be fine.

A: Is there anything else that I can offer for you? Would you like some light refreshments?

B: No, no, no.... Actually, I\'ll just have some tea if that is not too much trouble. I had a very late and very large lunch, so I don\'t expect to eat anything else for the remainder of the day.

A: I know you\'re probably off your jet lag, but I\'m wondering what time we should set for our budget review. What time are you available tomorrow for our meeting?

B: Don\'t worry about me. I\'ll try to hit the sack a little early tonight and I\'ll be fine by the time tomorrow comes. I have a meeting early on, and I should be available at 11 o\'clock.

你想喝点什么?
噢,那太好了.有热咖啡吗?
很抱歉,我们没有咖啡,茶可以吗?
可以,那样也不错.
还要什么东西吗?小点心怎么样?
不必了…真的,如果不太麻烦的话,我喝点茶就行.我午饭吃的太晚,吃得也多,所以午饭以后我不准备吃什么东西了.
我知道你可能在倒时差,但我想什么时间我们应该做一个预算评估.明天你什么时候有空我们见面谈谈?
别为我担心.我今晚尽量早点儿上床睡觉,明天就会没事的.我一早有个会议,不过11点以后应该有空.
Reach: to communicate with sb, especially by telephone (尤指用电话)联系,与…取得联系
Do you know where I can reach him?
你知道我在哪儿能跟他联系上吗?

Unpredictable: that cannot be predicted because it changes a lot or depends on too many different things 无法预言的;不可预测的;难以预料的
unpredictable weather
变幻莫测的天气
The result is entirely unpredictable.
结果是完全无法预料的.

Timely: happening at exactly the right time 及时的;适时的
A nasty incident was prevented by the timely arrival of the police.
警察的及时到来阻止了一次严重事故.
This has been a timely reminder to us all.
对我们大家来说这个提醒非常及时.

Remainder: the remaining people, things or time 其他人员;剩余物;剩余时间
I kept some of his books and gave away the remainder.
我保留了一些他的书,其他的都送了人.

jet lag:时差

Light refreshments  小点心

Out of office  不在办公室

In the office  在办公室

At the moment  此刻

Step out of the office  从办公室出去了

At times  有事

Make an appointment  预约

Return a call  回电话

Call back  回电话

Get back  回来

Make a note of  把…记录下来

Fight off  竭力摆脱,击退

Set a time  安排个时间

Hit the sack  上床睡觉

Early on  一大早

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